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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Appice

September 8, 2023

5  out of  5 rating by Chris Appice
"Megan at this office is incredible She is very responsive and knowledgeable, and was patient with all my uneducated questions."

Martina Morales

September 6, 2023

5  out of  5 rating by Martina Morales
"Megan was such a huge help! As a new homebuyer, she walked me through what was covered and actually helped me get the best rates. As it's already a stressful time her assistance took one less headache off my plate which I am super appreciative! Highly recommend especially with the bundle deals."

Henry Molina

September 1, 2023

5  out of  5 rating by Henry Molina
"Miss Meagan, assisted me with my mortgage insurance expeditiously. She provided me with assurances that my issue would be taken care within moments. She demonstrated patience, professionalism and politeness. This I greatly appreciated. Miss Meagan is a vital asset to Jeff Coleman - State Farm Insurance."

suzanne salazar

August 29, 2023

5  out of  5 rating by suzanne salazar
"They are awesome staff. They are efficient and helpful when I called them for Information."

Nicole Broussard

June 22, 2023

5  out of  5 rating by Nicole Broussard
"I spoke with Megan on the phone & she was more than helpful! Her clear communication helped answer all of my questions. Thank you Megan, you rock!"

Critta Taylor

June 19, 2023

5  out of  5 rating by Critta Taylor
"Jeff is great agent and believes in being a good neighbor. His staff always greets us with a smile and gives us the peace of mind that we are properly covered. Not to mention the 30% savings we received by switching over."

Jennifer Airheart

June 17, 2023

5  out of  5 rating by Jennifer Airheart
"Megan is the sweetest person and so helpful!! Get with her for all your insurance needs!"

Colin Carlsen

June 4, 2023

5  out of  5 rating by Colin Carlsen
"They help you figure out your needs and take really good care of you. Service is 10/10"

Patricia Rinehart

March 22, 2023

5  out of  5 rating by Patricia Rinehart
"Jeff Coleman agent has served my family for many years now. Jeff and his staff have always been professional and helpful to me when needed. They treat you like family which is important these days during a lack of customer service around the country. Their also very competitive in prices. Thanks Jeff Coleman for taking care of us!"

John Dyess

March 7, 2023

5  out of  5 rating by John Dyess
"Kristy, Carmen, April, and Jeff are great!"

Tiana Parker

January 19, 2023

5  out of  5 rating by Tiana Parker
"Very happy with this agency! They’ve been super helpful and quick with the updates and improvements on my policies. Major shoutout to April for helping me with my life insurance, extending the term and increasing the coverages! 🙏"

Amada Haparicio

January 19, 2023

5  out of  5 rating by Amada Haparicio
"I can’t say enough good things about this office, the business and people are amazing! We hit a deer over the Thanksgiving holiday, while we were out of town, and honestly we kind of dreaded dealing with insurance over it, but my agent, April Royder, made it the easiest process ever! My car was all fixed in a couple of weeks and the whole process went seamlessly, thanks so much April, Jeff, and State Farm!"

Erin Boeckman

January 18, 2023

5  out of  5 rating by Erin Boeckman
"We have been working with the Jeff Coleman, State Farm office for over 4 years now and they are fantastic! Their admins are always pleasant and respond to our requests with lightning speed. A+ customer service and so easy to work with. Highly recommend!"

Rebecca George

December 25, 2022

5  out of  5 rating by Rebecca George
"Easy, fast"

Almighty Landscaping Service

November 8, 2022

5  out of  5 rating by Almighty Landscaping Service
"Great place, and thank you April for all your help we appreciate you"

Marco Alarcon

October 12, 2022

5  out of  5 rating by Marco Alarcon
"thank you April Royder for your fast response to my email and helping me out with getting my supplement in the right direction . Your help was greatly appreciated."

Randy May

October 10, 2022

5  out of  5 rating by Randy May
"My wife and I have been doing business with Jeff for decades, and doubt very seriously that will change any time soon. The staff is very professional, courteous, and efficient at what they do. Highly recommended."

Justo Bryand Jr.

September 22, 2022

5  out of  5 rating by Justo Bryand Jr.
"Great insurance agent with a very helpful staff. Served my insurance needs for years without difficulty."

Martha Goodell

September 5, 2022

5  out of  5 rating by Martha Goodell
"Jeff and his team were friendly since day one, helped me to reviewed my insurances from previous state farm offices were I used to live and updated all my documents properly, I am happy for choosing them, first time I actually talked with the agent in charge of the office which to me it was more than what I was expecting, so definitely I am happy with them and highly recommended them."

Gus Villarreal

August 22, 2022

2  out of  5 rating by Gus Villarreal
"Have not return a call or sent me a quote for auto insurance."

Danielle Cotton

March 31, 2022

5  out of  5 rating by Danielle Cotton
"My friend Shelly F Referred me to April Royder and it was fantastic service! Thank you April!"

Sam Frost

February 24, 2022

5  out of  5 rating by Sam Frost
"We're so thankful to be represented by State Farm and specifically Jeff Coleman's office of amazing agents and support staff. From the moment we began our relationship with Mr. Coleman we've had only exceptional service. April Royder is the most professional and friendliest person I've ever had as an insurance company representative. It may sound strange, but when I need to discuss any insurance issues I find myself actually looking forward to calling the State Farm office because I know I'll come away from the conversation feeling more educated or better covered than prior to the call. Although I'm certain each and every member of the team offers the same level of service, I'm very happy to wait for April to return my call if she's unable to attend to me the very moment I call in. In the instances she isn't available, I'm always pleasantly surprised how quickly she returns my call. She's always ready with very detailed information about coverage information all the way from premiums, deductibles, policy limits, liabilities, underwriting, and anything else that might be related to insurance. State Farm and Jeff Coleman's office are the only insurance providers I'm interested in. Not only do they offer the best service in the industry, they're very happy to share any applicable discounts and are ready to help us save money."

Shirley Jekel

January 4, 2022

5  out of  5 rating by Shirley Jekel
"Carmen, you and Jeff have been caring for me and my home and vehicles for many, many years. Again thanks. Leaving Texas will be hard"

Kerry Francis

October 8, 2021

5  out of  5 rating by Kerry Francis
"My new agent April really helped me switch from terrible A to Z insurance to State Farm for a lower rate & better coverage! I'd like to commend April for her expertise & chronicle knowledge of the company, she truly saved me $$$ she's definitely on it!"

Cory Stevens

August 11, 2021

4  out of  5 rating by Cory Stevens
"Edited: Jeff did call back and talk things out which I appreciate. He informed me what he could and couldn't do, along with what I can and can't do about the situation. Comments made by his staff still bother me, but he assures he will have a conversation with them. Thanks for the way you ended up handling it. If you would like an agent that leaves his customers high and dry when having to deal with another Insurance company charging you this is your man. His office has the policy that if you get billed from a rental car company for an accident that wasn't your fault because the other insurance company refuses to pay, to eat the bill and you can "try" to get the money back later. I was told by his "wonderful" office staff Jeff would call me to talk about it, and he refuses too. Amazing customer service at this place."