State Farm® Insurance Agent Jeff Coleman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthias Idyu
June 24, 2026
"I have been with State Farm Insurance Company from (or there about) October, 2010, in Alberquque, New Mexico, when I first bought my own car Insurance Car Policy by myself!! Since then (from 2010 to this day; in 2026) I have stayed with State Farm Insurance Company...not because they are the best...or perfect Car Insurance company...but simply because I don't want to throw away my hard earned money away for whatever reason(s)...in the name of so-called acclaimed cheaper Car Insurance company(ies)...that may end up "DUPEING" you of your hard earned money..!! Honestly, I'm not speaking for no one, I'm candidately speaking for myself...based on my humble personal experience(s) with all kinds of Insurance companies policies...be it Business Insurance, Car, Healthcare, House...etc., it ends up in the same way..!! The ultimate undisputable pivotal bottomline, naked facts...and truth still remains standing...that no one can beat the so-called capitalist world systems..!! Anyone who cares can take it, or leave it for the birds..!!"
Alexander Conroy
June 23, 2026
"I saved 150% by switching FROM Geico to State Farm. Got nearly the same price for almost double or tripled the coverage. After 18 years with Geico they randomly cancelled my auto with no reason and no claims against my account.
Jeff got me setup THAT day and I was able to switch my fleet and my homeowners insurance that day including an Umbrella plan to protect me even further.
In the age of AI, talking to real people to come up with real solutions is going to be the only true value a company can provide. Jeff and his team made it happen!"
Erica Valenzuela
May 27, 2026
"State Farm & April got me the lowest rates for four cars & four drivers…even a new teenage driver! April explained coverages in a way that makes financial sense. She was always available by phone when I called. Sign up was a breeze & app is helpful! Definitely recommend !"
Adrienne Rubel
April 17, 2026
"Pleasant staff. Knows their customers well. Very helpful."
Amy Beaird
March 25, 2026
"Jeff has been my insurance agent for decades and I have always felt well taken care of. Any issues or concerns I have had have been answered and resolved quickly. Jeff's staff are all great to work with (especially Carmen!), very responsive, knowledgeable and friendly. Thanks Jeff and crew! 😊"
Richelle Hilts
March 12, 2026
"April helped me an my girls get setup with insurance I really needed! She definitely did an amazing job explaining everything to me the benefits from it a just how to secure me an my family . Thank you April !!"
Kati Zukaitis
March 12, 2026
"Very attentive to my insurance needs and extremely helpful! The staff has been so great to work with and I’m so thankful for everything they’ve done for my policies!"
Hannah Thompson
November 17, 2025
"Love working with Kristy and the Jeff Coleman team. As a small business owner, they have given me great rates and exceptional customer service. Highly recommend them for commercial auto insurance!"
Jim Walker
September 20, 2025
"Recently moved our combined insurance to April in Jeff's agency ... saved some money and more responsive service!"
Cathy Walker
September 16, 2025
"Working with April has been such a wonderful experience. She took the time to really educate us, answer all of our questions, and guide us without any pressure. By the end, we felt completely confident in our decision to move everything over to Jeff Coleman State Farm. It’s clear that April truly loves what she does and believes in the company she represents. We’re so grateful for her care moving forward and highly recommend her!"
Tina Schnell
July 21, 2025
"Jeff has been our agent for many, many years. We have always felt taken care of. He’s always willing to explain our policies to us and answer any questions we might have. We recently needed a new roof and Jeff and his team went above and beyond to make sure everything went smoothly with our claim. He really went to bat for us and we are super thankful for him and his team. I highly recommend Jeff and his team!"
Mark Rochester
July 17, 2025
"I have been with them for 5 years. Always attentive to my insurance needs."
Dallas Gregory
July 16, 2025
"Kristy was amazing. Took time to get all the right quotes to me and then set everything up seamlessly."
Avant Orwick Business
July 7, 2025
"⭐️⭐️⭐️⭐️⭐️
Kristy Shelgren at State Farm made my first experience truly exceptional. As someone new to the process, I was a bit unsure of what to expect, but Kristy went above and beyond to make everything clear and stress-free. She was incredibly patient, thorough, and kind — walking me through every step and answering all my questions with care. Her professionalism and genuine support made a lasting impression. I’m grateful for the experience and highly recommend Kristy Shelgren to anyone looking for top-notch service and someone who truly cares."
Christina Rangel
June 27, 2025
"Kristy was remarkably patient and provided thorough answers to all our inquiries. She offered detailed information, and she facilitated a seamless process from beginning to end. She successfully accommodated all of our requested adjustments."
Brent Amato
June 15, 2025
"Not your ordinary insurance agent Jeff has been my agent for years, he is is the go above and beyond type of guy. like really gets to know you and cares about your story. His team are the best they are incredibly attentive and timely. they to go the extra mile and make sure you are covered and understand everything."
R R
May 7, 2025
"Megan and Kristy are amazing 👏"
April Royder
May 6, 2025
"Kristy and Carmen have always been the most helpful to me. Anything I need, they are there! I've had State Farm many years, even when my rates go up some. I choose to stay because of the service Jeff's office has always given. Thank you all!"
Carmen Hernandez
March 19, 2025
"I love this office. Megan Head is my insurance agent and is very efficient and knowledgeable. I love working with her. She continues to exceed my expectations."
"Thank you, Carmen, for your wonderful feedback! I'm happy to hear that Megan's efficiency and knowledge have made such a positive impact on your experience. It's great to know she continues to exceed your expectations."
Brent Boeckman
March 13, 2025
"Jeff and team is what service should look like everywhere. We've been customers of this crew for 6 years now and when we think about trying to change companies to save money the answer always comes back to the value, support and genuine care this team brings to each client. I cannot recommend them enough!"
"Thank you, Brent, for your wonderful feedback! I'm delighted to know that our team's dedication to providing value, support, and genuine care has made a difference for you over the past six years. Your recommendation means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!"
Dorleen Horn
March 3, 2025
"Kristy Shelgren is wonderful - very helpful and quick to respond!!!!
I highly recommend Kristy and State Farm!"
"Thank you, Dorleen, for your fantastic review! I'm delighted to know that Kristy has been so helpful and responsive. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help! "
Katherine Ayala
October 17, 2024
"megan was wonderful very well spoken very attentive and the process was very fast and thorough!"
"Katherine, I appreciate the incredible review!! Megan truly cares about her customers and understands changing insurance companies can sometimes be a daunting process. I am so happy that she made it easy for you. Jeff
- Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Cindy Bowie
September 30, 2024
"I highly recommend going to State Farm Insurance - Jeff Coleman to take care of any of your insurance needs. I called and spoke to Kristy who is the "BEST" at being helpful, honest, friendly, caring, professional and made it easy to transition from another insurance company to theirs! We definitely were offered more insurance coverage for our buck in comparison and my husband and me are greatly satisfied that they are local, too! Thank you, Kristy!!"
"Cindy, thank you for your wonderful review! I'm glad Kristy could assist you and your husband with the transition to our insurance services. It's great to know you found her helpful, honest, and professional. We're happy to provide you with better coverage and appreciate your support as a local business. If you need anything in the future, don't hesitate to reach out.
- Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Lauren Garrison
July 24, 2024
"As a new client of State Farm, I cannot yet speak to the claims process. However, the insurance agent and customer service I have experienced so far have been top notch. Kristy, the agent I worked with, was incredibly helpful in quoting for both auto and homeowners insurance for the best coverage for my needs, and in the end we got better coverage for a cheaper cost than my previous insurance provider. She was very patient with my questions, explained details I didn't understand, and always made herself available to do so. I'm looking forward to our transition to State Farm!"
"Lauren, thanks a lot for your awesome review! I'm so glad to hear that Kristy was able to help you find the best coverage for both auto and homeowners insurance at a better cost. It's great to know she was patient and thorough in answering your questions. We're here for you anytime you need us and look forward to continuing to provide top-notch service! Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Darla Jones
July 8, 2024
"We have used Jeff as our agent since we moved to Pflugerville ten years ago. Jeff and his team provide OUTSTANDING service, and I couldn’t recommend him more highly!"
"Thank you, Darla, for your kind words! I'm thrilled to hear you've been satisfied with our outstanding service for the past ten years. My team and I are grateful for your loyalty and trust. We're here for all your insurance needs whenever you need us! - Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"