State Farm® Insurance Agent Jeff Coleman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
R R
May 7, 2025
5
out of
5
rating by R R
"Megan and Kristy are amazing 👏"
We responded:
"Thank you for your wonderful feedback! I’m glad to hear that Megan and Kristy left a great impression. They’re appreciated members of our team. If you ever need assistance or have questions, feel free to reach out!"
April Royder
May 6, 2025
5
out of
5
rating by April Royder
"Kristy and Carmen have always been the most helpful to me. Anything I need, they are there! I've had State Farm many years, even when my rates go up some. I choose to stay because of the service Jeff's office has always given. Thank you all!"
We responded:
"Thank you, April, for your kind words! I'm delighted to know that Kristy and Carmen have been so helpful to you. Your loyalty over the years, even with rate changes, truly means a lot to us. We're here for any further needs or questions you may have!"
Carmen Hernandez
March 19, 2025
5
out of
5
rating by Carmen Hernandez
"I love this office. Megan Head is my insurance agent and is very efficient and knowledgeable. I love working with her. She continues to exceed my expectations."
We responded:
"Thank you, Carmen, for your wonderful feedback! I'm happy to hear that Megan's efficiency and knowledge have made such a positive impact on your experience. It's great to know she continues to exceed your expectations."
Brent Boeckman
March 13, 2025
5
out of
5
rating by Brent Boeckman
"Jeff and team is what service should look like everywhere. We've been customers of this crew for 6 years now and when we think about trying to change companies to save money the answer always comes back to the value, support and genuine care this team brings to each client. I cannot recommend them enough!"
We responded:
"Thank you, Brent, for your wonderful feedback! I'm delighted to know that our team's dedication to providing value, support, and genuine care has made a difference for you over the past six years. Your recommendation means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!"
Dorleen Horn
March 3, 2025
5
out of
5
rating by Dorleen Horn
"Kristy Shelgren is wonderful - very helpful and quick to respond!!!! I highly recommend Kristy and State Farm!"
We responded:
"Thank you, Dorleen, for your fantastic review! I'm delighted to know that Kristy has been so helpful and responsive. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help! "
Katherine Ayala
October 17, 2024
5
out of
5
rating by Katherine Ayala
"megan was wonderful very well spoken very attentive and the process was very fast and thorough!"
We responded:
"Katherine, I appreciate the incredible review!! Megan truly cares about her customers and understands changing insurance companies can sometimes be a daunting process. I am so happy that she made it easy for you. Jeff - Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Cindy Bowie
September 30, 2024
5
out of
5
rating by Cindy Bowie
"I highly recommend going to State Farm Insurance - Jeff Coleman to take care of any of your insurance needs. I called and spoke to Kristy who is the "BEST" at being helpful, honest, friendly, caring, professional and made it easy to transition from another insurance company to theirs! We definitely were offered more insurance coverage for our buck in comparison and my husband and me are greatly satisfied that they are local, too! Thank you, Kristy!!"
We responded:
"Cindy, thank you for your wonderful review! I'm glad Kristy could assist you and your husband with the transition to our insurance services. It's great to know you found her helpful, honest, and professional. We're happy to provide you with better coverage and appreciate your support as a local business. If you need anything in the future, don't hesitate to reach out. - Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Lauren Garrison
July 24, 2024
5
out of
5
rating by Lauren Garrison
"As a new client of State Farm, I cannot yet speak to the claims process. However, the insurance agent and customer service I have experienced so far have been top notch. Kristy, the agent I worked with, was incredibly helpful in quoting for both auto and homeowners insurance for the best coverage for my needs, and in the end we got better coverage for a cheaper cost than my previous insurance provider. She was very patient with my questions, explained details I didn't understand, and always made herself available to do so. I'm looking forward to our transition to State Farm!"
We responded:
"Lauren, thanks a lot for your awesome review! I'm so glad to hear that Kristy was able to help you find the best coverage for both auto and homeowners insurance at a better cost. It's great to know she was patient and thorough in answering your questions. We're here for you anytime you need us and look forward to continuing to provide top-notch service! Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Darla Jones
July 8, 2024
5
out of
5
rating by Darla Jones
"We have used Jeff as our agent since we moved to Pflugerville ten years ago. Jeff and his team provide OUTSTANDING service, and I couldn’t recommend him more highly!"
We responded:
"Thank you, Darla, for your kind words! I'm thrilled to hear you've been satisfied with our outstanding service for the past ten years. My team and I are grateful for your loyalty and trust. We're here for all your insurance needs whenever you need us! - Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Kaeleigh Jackson
March 6, 2024
5
out of
5
rating by Kaeleigh Jackson
"Megan has been my saving grace! She has been able to help me navigate a very horrible experience with my prior home insurance policy, and get me back on track. I feel overwhelmingly confident in her abilities as she has been able to take care of us when nobody else would."
We responded:
"Hi Kaeleigh, thank you so much for sharing your positive experience with Megan! We are delighted to hear that she was able to assist you during a challenging time with your home insurance policy. Your confidence in her abilities means a lot to us, and we are here to continue providing you with the support you need. If you ever have any questions or concerns, please don't hesitate to reach out. Thank you again for choosing us to help protect what matters most to you. - Jeff Coleman - State Farm Insurance Agent, Pflugerville, TX"
Amy Nguyen
February 19, 2024
5
out of
5
rating by Amy Nguyen
"Switching my auto and homeowners insurance to State Farm saved me a lot of money. Thanks to agent Megan Head who was professional, knowledgeable, and prompt. Highly recommend her for your insurance needs."
We responded:
"Amy, thanx for the great shoutout for Megan!! She is great and works hard to make sure her customers have the best coverage for their needs. "
Joseph Rangel
February 15, 2024
5
out of
5
rating by Joseph Rangel
"Megan was very efficient in getting my new policy setup. She saved me about 35% from my previous policy with Progressive! Shoutout to her!"
We responded:
"Joseph, thanks for the great review!! Megan is relentless in trying to make sure her customers get the best price possible on their insurance. "
Alice Ross
December 28, 2023
4
out of
5
rating by Alice Ross
"Megan was extremely helpful and knowledable"
We responded:
"Alice, thank you for great review of Megan’s service. We work hard on providing exceptional service to our policyholders!! "
David Unland
December 6, 2023
5
out of
5
rating by David Unland
"I have know Jeff for many years. Even as a teenager he was a outstanding person. Always looking out for the underdog. So that's what you will get from him as your agent."
We responded:
"David, thanks for the incredible review. I can’t believe we have known each other 40 years!! My team and I appreciate your loyalty! "
Ilyas Kure
November 16, 2023
5
out of
5
rating by Ilyas Kure
"My agent Megan was super responsive and helpful with transferring my policy to TX. I would recommend her anyone who's looking for a great insurance agent!"
We responded:
"Thank you, Ilyas, for your positive feedback and for acknowledging the exceptional assistance provided by Megan. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Lawrence Davies
October 16, 2023
5
out of
5
rating by Lawrence Davies
"Was a client, tried another carrier, and now I'm back!! Great customer service and very friendly local folks. I not only insure my cars but my house as well!!! Best in Central Texas with great prices!! Very Pleased."
We responded:
"WooHoo!! Welcome Back!! We love it when our incredible value (local agent with amazing service and competitive price) win customers back!! "
Chris Appice
September 8, 2023
5
out of
5
rating by Chris Appice
"Megan at this office is incredible She is very responsive and knowledgeable, and was patient with all my uneducated questions."
We responded:
"Chris, thanks so much for the great review of Megan. We strive for great customer service and I am excited to see that is exactly what you received!! "
Martina Morales
September 6, 2023
5
out of
5
rating by Martina Morales
"Megan was such a huge help! As a new homebuyer, she walked me through what was covered and actually helped me get the best rates. As it's already a stressful time her assistance took one less headache off my plate which I am super appreciative! Highly recommend especially with the bundle deals."
We responded:
"I am so happy to know that Megan did a great job explaining the policy and process to you!! We take great pride in knowing that we go the “extra” mile to make sure our customers understand their insurance policies. "
Henry Molina
September 1, 2023
5
out of
5
rating by Henry Molina
"Miss Meagan, assisted me with my mortgage insurance expeditiously. She provided me with assurances that my issue would be taken care within moments. She demonstrated patience, professionalism and politeness. This I greatly appreciated. Miss Meagan is a vital asset to Jeff Coleman - State Farm Insurance."
We responded:
"Reviews like this overjoy us, Henry! Megan is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
suzanne salazar
August 29, 2023
5
out of
5
rating by suzanne salazar
"They are awesome staff. They are efficient and helpful when I called them for Information."
We responded:
"Suzanne, thanks for the nice words about my team!! You are correct… they are AWESOME!! "
Nicole Broussard
June 22, 2023
5
out of
5
rating by Nicole Broussard
"I spoke with Megan on the phone & she was more than helpful! Her clear communication helped answer all of my questions. Thank you Megan, you rock!"
We responded:
"Nicole, Thanks for the great review!! Megan us our newest team member and you are right… she ROCKS!! "
Jennifer Airheart
June 17, 2023
5
out of
5
rating by Jennifer Airheart
"Megan is the sweetest person and so helpful!! Get with her for all your insurance needs!"
We responded:
"Jennifer, thank you for the wonderful review. Megan us the newest member of our team and it is great hearing that she is already excelling!!!"
Colin Carlsen
June 4, 2023
5
out of
5
rating by Colin Carlsen
"They help you figure out your needs and take really good care of you. Service is 10/10"
We responded:
"We love seeing reviews like this, Colin! Thank you for taking the time to share your experience with our office. Our commitment is to always be as efficient and responsive as possible. We hope we’ll be able to fulfill your insurance needs for years to come!"
Patricia Rinehart
March 22, 2023
5
out of
5
rating by Patricia Rinehart
"Jeff Coleman agent has served my family for many years now. Jeff and his staff have always been professional and helpful to me when needed. They treat you like family which is important these days during a lack of customer service around the country. Their also very competitive in prices. Thanks Jeff Coleman for taking care of us!"
We responded:
"Thank you, Patricia, for the amazing review! Our team works hard to provide a great insurance experience in Pflugerville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
John Dyess
March 7, 2023
5
out of
5
rating by John Dyess
"Kristy, Carmen, April, and Jeff are great!"
We responded:
"Thank you, John, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your insurance policies! We are lucky to have hard-working team members, like Kristy, Carmen, and April, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"