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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Dyess

March 7, 2023

5  out of  5 rating by John Dyess
"Kristy, Carmen, April, and Jeff are great!"

Tiana Parker

January 19, 2023

5  out of  5 rating by Tiana Parker
"Very happy with this agency! They’ve been super helpful and quick with the updates and improvements on my policies. Major shoutout to April for helping me with my life insurance, extending the term and increasing the coverages! 🙏"

Amada Haparicio

January 19, 2023

5  out of  5 rating by Amada Haparicio
"I can’t say enough good things about this office, the business and people are amazing! We hit a deer over the Thanksgiving holiday, while we were out of town, and honestly we kind of dreaded dealing with insurance over it, but my agent, April Royder, made it the easiest process ever! My car was all fixed in a couple of weeks and the whole process went seamlessly, thanks so much April, Jeff, and State Farm!"

Erin Boeckman

January 18, 2023

5  out of  5 rating by Erin Boeckman
"We have been working with the Jeff Coleman, State Farm office for over 4 years now and they are fantastic! Their admins are always pleasant and respond to our requests with lightning speed. A+ customer service and so easy to work with. Highly recommend!"

Rebecca George

December 25, 2022

5  out of  5 rating by Rebecca George
"Easy, fast"

Almighty Landscaping Service

November 8, 2022

5  out of  5 rating by Almighty Landscaping Service
"Great place, and thank you April for all your help we appreciate you"

Marco Alarcon

October 12, 2022

5  out of  5 rating by Marco Alarcon
"thank you April Royder for your fast response to my email and helping me out with getting my supplement in the right direction . Your help was greatly appreciated."

Randy May

October 10, 2022

5  out of  5 rating by Randy May
"My wife and I have been doing business with Jeff for decades, and doubt very seriously that will change any time soon. The staff is very professional, courteous, and efficient at what they do. Highly recommended."

Justo Bryand Jr.

September 22, 2022

5  out of  5 rating by Justo Bryand Jr.
"Great insurance agent with a very helpful staff. Served my insurance needs for years without difficulty."

Martha Goodell

September 5, 2022

5  out of  5 rating by Martha Goodell
"Jeff and his team were friendly since day one, helped me to reviewed my insurances from previous state farm offices were I used to live and updated all my documents properly, I am happy for choosing them, first time I actually talked with the agent in charge of the office which to me it was more than what I was expecting, so definitely I am happy with them and highly recommended them."

Gus Villarreal

August 22, 2022

2  out of  5 rating by Gus Villarreal
"Have not return a call or sent me a quote for auto insurance."

Danielle Cotton

March 31, 2022

5  out of  5 rating by Danielle Cotton
"My friend Shelly F Referred me to April Royder and it was fantastic service! Thank you April!"

Sam Frost

February 24, 2022

5  out of  5 rating by Sam Frost
"We're so thankful to be represented by State Farm and specifically Jeff Coleman's office of amazing agents and support staff. From the moment we began our relationship with Mr. Coleman we've had only exceptional service. April Royder is the most professional and friendliest person I've ever had as an insurance company representative. It may sound strange, but when I need to discuss any insurance issues I find myself actually looking forward to calling the State Farm office because I know I'll come away from the conversation feeling more educated or better covered than prior to the call. Although I'm certain each and every member of the team offers the same level of service, I'm very happy to wait for April to return my call if she's unable to attend to me the very moment I call in. In the instances she isn't available, I'm always pleasantly surprised how quickly she returns my call. She's always ready with very detailed information about coverage information all the way from premiums, deductibles, policy limits, liabilities, underwriting, and anything else that might be related to insurance. State Farm and Jeff Coleman's office are the only insurance providers I'm interested in. Not only do they offer the best service in the industry, they're very happy to share any applicable discounts and are ready to help us save money."

Shirley Jekel

January 4, 2022

5  out of  5 rating by Shirley Jekel
"Carmen, you and Jeff have been caring for me and my home and vehicles for many, many years. Again thanks. Leaving Texas will be hard"

Kerry Francis

October 8, 2021

5  out of  5 rating by Kerry Francis
"My new agent April really helped me switch from terrible A to Z insurance to State Farm for a lower rate & better coverage! I'd like to commend April for her expertise & chronicle knowledge of the company, she truly saved me $$$ she's definitely on it!"

Cory Stevens

August 11, 2021

4  out of  5 rating by Cory Stevens
"Edited: Jeff did call back and talk things out which I appreciate. He informed me what he could and couldn't do, along with what I can and can't do about the situation. Comments made by his staff still bother me, but he assures he will have a conversation with them. Thanks for the way you ended up handling it. If you would like an agent that leaves his customers high and dry when having to deal with another Insurance company charging you this is your man. His office has the policy that if you get billed from a rental car company for an accident that wasn't your fault because the other insurance company refuses to pay, to eat the bill and you can "try" to get the money back later. I was told by his "wonderful" office staff Jeff would call me to talk about it, and he refuses too. Amazing customer service at this place."


June 2, 2021

5  out of  5 rating by blastingclub
"Hiring Jeff Coleman and his team was single-handed the best decision I have ever made in regards to home and car insurance insurance. Each and every time a disaster has struck (we seems to be often lately), Jeff’s team has been there for us. I can’t say enough about the comfort level they provide, just knowing they will help you get through everything."

Sidra Carzola

March 29, 2021

5  out of  5 rating by Sidra Carzola
"Jeff and his staff provide excellent service. They share their expertise to make sure that my family and our assets are safely protected while offering suggestions to save me money as well. They are always there to quickly answer any questions and accommodate any changes I need made. Like a good neighbor, Jeff Coleman State Farm provides support not only for my family but many charities in the community of Pflugerville as well - that makes me happy to give them my business!"

Brad Marshall

September 2, 2020

5  out of  5 rating by Brad Marshall
"I've been with State Farm Insurance for over 30 years. Over time, we've had several agents as we moved geographically. Found Jeff Coleman and quite frankly, this is the last agent we will ever need. Jeff and his staff are the cream of the crop and always put the customer first in every way. Amazing attitudes and approach to customer service. Great job Jeff."

Lillian Pham

July 7, 2020

5  out of  5 rating by Lillian Pham
"I've had my auto insurance with Jeff Coleman - State Fram for about 18 years now and everything has been great! I've recently received a discount on my policy as well! The staff is always helpful, quick to respond, and very courteous! I shop other companies periodically and they're not able to come close to what I'm getting with Jeff Coleman - State Farm."

Erica Juell

April 9, 2020

5  out of  5 rating by Erica Juell
"Kristy Shelgren is our agent. She is the best insurance agent I have ever worked with. She is so responsive any time we need her. She takes care of any update and requests immediately. She always follows through to make sure all our questions have been answered and the plans are set up with the best rate possible. I would recommend her to any of my family or friends."

Christina King

February 27, 2020

5  out of  5 rating by Christina King
"We switched our insurance to Jeff Coleman with State Farm, they are saving us over $200 a year. Jeff and his staff was very helpful through the process. we had used the other insurance company for over 15 years. Thanks Jeff and staff."

Mandy Wolfson

February 23, 2020

5  out of  5 rating by Mandy Wolfson
"April was friendly and thorough. I would HIGHLY recommend using her services. She explained everything my husband and I needed to know to make our insurance decisions in a clear, concise way and made sure we understood every detail. She’s so knowledgeable, wasn’t pushy and in the end we went with state farm because she got us a great deal!!"

Shawanna BD

February 19, 2020

5  out of  5 rating by Shawanna BD
"Jeff and his team take great care of us customers! I'm so glad I made the switch from Geico. After 10 years they were unable to match State Farm's coverage & price."

Kenneth Singer

February 12, 2020

5  out of  5 rating by Kenneth Singer
"I am so glad I talked to April at Jeff Coleman's office. I carry business equipment in my personal vehicle and it would be a hardship for me to pay my homeowner deductible if it was stolen. I was amazed at how inexpensive a policy like that would be. She was very helpful and really chill. Great experience."